Communication for incidents and crises

RapidReach is a emergency notification system for fast and secure communication during incidents and crises. You decide the content of the message, which channels to use and how the alert should be escalated.
The system contacts the right people, collects acknowledgements in real time and automatically escalates if there is no response.
The result is shorter response times, fewer misunderstandings and greater peace of mind throughout the organisation.

Applications and Industries

RapidReach is used as a communication solution with a wide range of applications, such as emergency response, Business Continuity, lone working, operations management, incident management and many more.

Our customers operate in sectors such as healthcare, banking and financial services, oil and gas, government, manufacturing, ports and harbours, IT helpdesks, nuclear, aerospace and many more.

For businesses with high availability requirements

RapidReach serves as a versatile communication solution that supports a wide range of applications, including Emergency Response,
Business Continuity, First Aid, Working Alone, Operations Management, Incident management, and many others.

This extensive functionality makes it an essential tool for efficiently managing diverse organisational needs and responses.

Our clients operate across sectors such as healthcare, banking and financial services, oil and gas, government,
Manufacturing, ports and harbours, IT helpdesks, nuclear, aerospace, and many more.

School Alert

In schools, it is vital to respond quickly and appropriately during an incident involving an armed or violent intruder incident. Every second counts, and clear communication can save lives.

RapidReach enables staff to raise the alarm instantly via mobile phones, computers or touch-sensitive panels in key locations.

Alerts can be received silently on mobile phones or broadcast as voice messages through loudspeakers, ensuring that the right people are informed and can act immediately.

First Aid

RapidReach facilitates the rapid mobilisation of personnel and provides response options, including an estimated time of arrival where necessary.
It offers pre-configured messages and templates, allows personnel to be targeted based on their location, and ensures that all data is available for reporting and compliance.

Oil & Gas

Enable effective communication from emergency control centres and mobilise key personnel and response teams efficiently. RapidReach helps you save lives, time, assets and money!

Healthcare

In hospitals, an emergency management system is used to respond effectively to various emergencies, including natural disasters, major incidents, pandemics or security-related events. The system is also used in day-to-day operations to minimise disruption.

Business Continuity

Mobilise key personnel and Business Continuity teams swiftly using RapidReach. This system integrates seamlessly into your existing business continuity strategies to enhance resilience, ensuring your team is well-prepared to handle emergencies effectively and maintain operations under any circumstances.

Would you like to see how RapidReach can be used in practice?

A highly secure, fully resilient, A+ rated and ISO-accredited Emergency Notification Solution, available either as SaaS in the Cloud or on-premises for you to manage yourself.

Cut your costs

Switch to RapidReach and save on subscription costs. Most customers do. With RapidReach, you don’t pay more based on the number of users.

Available support

With our customer support, you won’t be left to fend for yourself. Our experienced support team is available by telephone or email. All our staff are employed in-house; we never use external contractors.

Flexible activation options

An alert or alarm can be triggered in several ways. The most common method is manually via a web page. In addition, it is possible to activate an alert from a responsive website designed for smartphones, via a phone call, the API web service, by email, via the specially designed always-on Notification Panel, and also via a panic button (on a smartphone, watch or wall-mounted unit).

Just a phone call away

Our support team and account managers are experienced IT professionals, all of whom are employed in-house and are never outsourced. If you have any questions, you’ll speak to a knowledgeable member of staff, rather than being directed to a customer service CRM system. Our mission is to provide a prompt and personalised level of service to every customer.

"Software is eating the World"

Simplicity is difficult to maintain. As many software systems become more complex, the user experience often deteriorates, leading to frustration. RapidReach is designed to be user-friendly and easy to implement in both large and small organisations.

Emergency notification systems are often used infrequently, so it is crucial that users feel confident using the system, even if it has not been used for some time. Do not choose your system based on specifications alone.

Avoid selecting the system with the longest list of features; instead, choose the one that is simple enough to be successfully implemented in your organisation.