Desktop Alert

Desktop Alert

Desktop Alert is part of RapidReach and it initiates desktop notifications directly to computers in your organisation. Through Desktop Alert, you can quickly reach all or selected groups of computers or users. The message is presented on screen and the user can be given the opportunity to acknowledge the message. To ensure that the desk alerts is noticed, audio beeps can be played and the message can also be read through the computer’s speakers.

Quick

Desktop Alert can inform thousands of individuals or computers in just a few seconds. With the help of Desktop Alert, you can simultaneously inform up to 50,000 recipients.

When a large number of computers are to be connected, network traffic through the organisation’s firewall can be minimised using a concentrator.

Secure

All data is transmitted in an encrypted and secure way using TLS.

Desktop Alert can be used in high security buildings where the use of mobile devices is prohibited, and in buildings with poor mobile reception.

How does it work?

Notifications are delivered though a Desktop Alert client. This client software is automatically installed on selected computers. Any upgrade to the Desktop Alert is done automatically. The user does not need to take any steps in installation or upgrading the client software.

When the Desktop Alert App receives a notification, the message will appear on the computer screen.

The notification can be delivered silently or with an accompanying alert sound if required, the message can also be read aloud through the device’s speakers.

To respond is simple, just the click of a mouse.

The user may also be given the opportunity to view historical messages.

How to use it

Desktop alert can be used in various situations such as:

  • Emergency communications – terrorist incident, transport / weather related issues
  • Systems outages – notify specific teams / personnel in times of outages
  • Warnings – security breaches, scam emails / sms

Can be used in:

  • Buildings – that suffer from poor mobile reception
  • Contact centres – where the use of mobile devices is prohibited
  • Meeting spaces – activate in meeting rooms, lecture halls, class rooms on interactive whiteboards

If you want to get in touch with us or if you like to hear more about what we have to offer, click on “Contact Us” to the right and fill in the form.

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Product information

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